FX Back Offices Customizable Forex CRM

Moreover, CRM provides API-as-a-service for integrations with your existing tools like; MT4/MT5, web and mobile trading platforms, trader’s room or any other relevant sources. CRM plays a crucial role in defining the success of your Forex trading firm. It helps you understand the forex market trading platforms and maintain engagement with various partners involved with your business. Zoho CRM is a robust software that fulfills all your business requirements, from closing the deal and managing company data to collaborating with your colleagues. It provides CRM solutions according to the niche and size of your organization for an ideal sales experience which makes it one of the most coveted CRM tools in the market. Zoho CRM thrives in solving unique business scenarios with a quick turnout time and produces compelling results.

For each account, a trader can use different strategies or use any type of financial instrument. Sensitive documents can be
securely stored on external servers where they’re safe from attack. Notifications can be created to warn when vital documents are expiring, and
clients can quickly and easily upload new documentation via the Client Cabinet.

Integration with Payment Gateways:

Moreover, due to increased competition, the financial rules of the game are becoming more stringent. However, for some reason, some successful brokers are much easier to cope with their tasks and show more effective results. The fact is that the lion’s share of profits for the Forex trading industry is a loyal relationship with customers. A sales team will be able to control lead status, increasing the efficiency of their work.

If your user likes more risky strategies and simultaneously spends significant amounts, you can offer some additional analytical tools or assign a personal broker for support. Thus, the purchaser can satisfy your needs, and you can make additional cross-sales. Today, the most successful brokerage companies are required to use this type of program and every year show a significant increase in sales profits. In today’s Forex platforms, there is a wide variety of integrated program products from various manufacturers.

Multi-Channel Marketing

So here’s our list of the best ways to get clients for forex trading for your brokerage. The success of your brokerage depends on a steady flow of new account activations. This knowledge base article will review some of the best ways to get clients for forex trading.

• Leverage Forex CRM Solution to boost sales and customer retention for your brokerage.
• After the support staff of the brokerage company begins to use the solution web program actively, the profitability received from each purchaser increases significantly.
• A CRM (customer relationship management) tool is a key part of a forex broker’s business.
• All calls can be recorded and transcribed, helping to refine your forex brokerage’s sales strategies over time.

If you as much as turn your head you might miss an opportunity, to say nothing of keeping track of multiple currency pairs or cryptos at the same time. Our team of software engineers has decades of experience programming in a wide variety of fields; they’re ready to take on your project. Keeping track of customer sentiment and their activity helps improve retention and long term profitability. As a Forex broker, you’re continually looking for new clients and ways to increase trader retention.

data management

In addition, the system allows you to customize all your campaigns and promotion configurations and comes with intelligent fraud prevention tools. There’s also a free edition of Zoho CRM which offers essential management tools. Zoho CRM is a tool quite similar to Salesforce, integrated by different tools and functionalities that you can use according to the needs of your company. It has a number of free options and paid PRO versions, which you can evaluate according to your needs. One of its great advantages is that it can be integrated with a multitude of other tools that are not necessarily complementary to its use.

Our Forex trading platform offers integration with a range of leading platforms. Controlling who can access your database is of vital importance to every Forex brokerage. Compliance toolsTechnology that helps financial services companies address regulatory challenges, often called RegTech, should be built in to a good https://www.xcritical.com/ forex CRM. Look for software that allows you to manage KYCs and track whether or not clients have submitted the appropriate documents. Consider how you’d like a CRM to help with KYCs, and ask whether the tool is capable of that during a demo. Integration with an auto KYC provider like SumSub is a hige advantage.

FX Back Office’s Customizable Forex CRM

To make IBs, and your brokerage, successful look for a CRM that gives them a system where they can have more insight into what’s going on with clients. Using innovative technologies, we present real-time data on accounts, deposits, new leads, and more. Instead of a siloed approach, you’ll have everything you need just one click away. By streamlining these informational systems into an intuitive dashboard, you’ll be able to draw new actionable insights, revolutionizing how your business goes about growing. New traders will look for brokers with generous bonus schemes for FTDs (First Time Deposits) and re-deposits.

SugarCRM is a user-friendly platform built on open-source technologies like JavaScript and PHP to enable mobile computing solutions. It helps businesses build better professional relationships, work more efficiently and integrate with the complete customer lifecycle. SugarCRM has cloud portability, which allows you to switch data between https://www.xcritical.com/blog/forex-security-how-to-protect-your-forex-crm-data/ public and private clouds depending on market conditions with minimal disruption. The CRM forms reports for each client and provides control over withdrawals and deposit replenishment. CRM is configured using many parameters and integrated with the XCritical platform and popular trading platforms, MetaTrader4 and MetaTrader5.